communication Archives - The Accountants' Growth Club

Delivering Bad News to a Client: An Accountant’s Guide

By Becky Rogers | August 8, 2022

A person in a suit holds two envelopes labelled Bad News! and Good News! with each hand, offering them forward, symbolising the delicate process of delivering bad news to a client

Managing difficult client conversations: 6 proven strategies

By Becky Rogers | February 24, 2022

Two overlapping blue speech bubbles on a yellow background; one bubble contains a pink key, and the other contains a pink keyhole—symbolising how to handle difficult client conversations with effective communication.