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Posts Tagged ‘client service’

Growth story: How Naveed grew from £50k to over £300k in under 3 years

By Becky Rogers | February 24, 2025
View of a tall tree from ground level, looking up along its trunk towards the green leafy canopy—just like how an accountancy business coach helps you grow your accountancy business and reach new heights as sunlight filters through the dense foliage.
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How to confidently hand over your client portfolio to team members

By Heather Townsend | May 6, 2024
A female athlete in a black and white kit runs on a track holding a relay baton, symbolising how to grow your accountancy business. A blurred football goal and pitch are visible behind her, with a green overlay and an AGC logo in the corner.
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How to get your clients to go to a team member first (not you!)

By Heather Townsend | April 29, 2024
Three people smiling and collaborating at a desk with a computer and tablet in a modern office—perfect teamwork for those learning how to grow an accountancy firm. The image has a pink overlay and a white AGC logo in the bottom right corner.
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Delivering Bad News to a Client: An Accountant’s Guide

By Becky Rogers | August 8, 2022
a little girl with her head in her hands to represent delivering bad news to a client
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The definitive guide for hiring an apprentice

By Becky Rogers | May 12, 2022
A child wearing an orange hard hat, safety vest, and gloves holds a large spanner on their shoulder whilst standing outdoors in a park filled with fallen autumn leaves—just like future leaders at Accountants Growth Club learning how to grow accountancy business.
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Keeping in touch with prospects to win new clients

By Becky Rogers | March 7, 2022
a man touch a window to represent winning new clients
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Managing difficult client conversations: 6 proven strategies

By Becky Rogers | February 24, 2022
a man screaming down a phone to represent how to handle difficult client conversations
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A 5-step guide to saying no to clients (without making them angry!)

By Heather Townsend | August 9, 2021
A woman in a grey suit demonstrates saying no to clients politely by holding up her hand in a stop gesture while covering part of her face. The Accountants’ Growth Club logo appears in the bottom left corner.
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2 fool-proof email templates for accountants to say no to a client

By Heather Townsend | August 2, 2021
A woman in a light grey blazer stands against a plain background, crossing her arms in an X shape with a serious expression—perfect for illustrating a "saying no template" to use when saying no to a client in an email. The Accountants Growth Club logo appears bottom left.
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9 easy steps to actually get results from your business development efforts

By Becky Rogers | May 10, 2021
a dart in a bullseye to represent doing business development right
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Recent Posts

  • The LinkedIn update that’s killing your small accounting firm’s visibility (and how to fix it)
  • Growth Story: How Paul Wareham rebuilt his practice and his life after long covid
  • What every small accounting firm owner needs to know about preventing a business crisis (before it’s too late)
  • How to Stand Out as an Accountant or Bookkeeper in a Crowded Marketplace
  • How to build an effective recruitment process for your small accountancy firm

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    The LinkedIn update that’s killing your small accounting firm’s visibility (and how to fix it)

    Growth Story: How Paul Wareham rebuilt his practice and his life after long covid

    What every small accounting firm owner needs to know about preventing a business crisis (before it’s too late)

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