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Posts Tagged ‘referrals’

How to use extraordinary client service to generate client referrals

By Heather Townsend | December 2, 2024
five star-shaped cookies to represent getting client referrals
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10 things your receptionist needs to do so you get referrals.

By Heather Townsend | October 7, 2024
receptionist to represent getting referrals
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Why relying on referrals is NOT the best way to grow your small accountancy practice

By Heather Townsend | January 19, 2021
accounting staff

When it comes to growing your accountancy firm many firms rely on referrals as their main route to market. This is a dangerous strategy and can lead to problems. This article explains why.

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What 4 hygiene factors do you need to cover for your small accountancy firm’s sales and marketing to be effective?

By Heather Townsend | January 13, 2021

How to win new clients for your accountancy practice? Make sure that you have sorted out these hygiene factors or risk wasting large amounts of your marketing time and budget.

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Should you choose your niche now or later? The ultimate advice for a new accountancy firm

By Heather Townsend | February 4, 2019
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What systems and processes should small accountancy firms have to manage their sales and marketing?

By Heather Townsend | March 19, 2018

Growing your accountancy practice effectively involves systemising your marketing and sales. This article looks at what you need to systemise and why.

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Why relying on referrals is NOT the best way to grow your small accountancy practice

By Heather Townsend | March 1, 2018
accounting staff

When it comes to growing your accountancy firm many firms rely on referrals as their main route to market. This is a dangerous strategy and can lead to problems. This article explains why.

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How small firm accountants can win new, bigger and better clients

By Heather Townsend | February 17, 2018
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Why great client service is no longer good enough to generate word-of-mouth referrals

By Heather Townsend | January 10, 2018
Extraordinary client service
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Guide to meeting an introducer for the first time: What you need to say and do to generate referrals

By Heather Townsend | January 8, 2018
onboarding your clients
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    Why Your Inner Critic is Holding Your Practice Back (and How to Quieten It)

    Your Team Messed Up. Now What? A Practical Guide for Accounting Firm Owners

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