Heather Townsend, Author at The Accountants' Growth Club - Page 4 of 20

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5 tried and tested methods to stop your team from contacting you whilst you are on holiday

By Heather Townsend | May 29, 2023

How to make the right recruitment decisions and save a lot of heartache later

By Heather Townsend | May 15, 2023

The ultimate list of networking groups for accountants who don’t want to go to BNI

By Heather Townsend | April 24, 2023

The 6 things your staff want from your firm, to stay and thrive

By Heather Townsend | March 6, 2023

Retain accounting staff

Your price increase letter to clients: 8 essentials that you need to include

By Heather Townsend | February 6, 2023

a pen on top of a price increase letter to clients

How to keep in touch with potential clients, without feeling like you’re stalking them

By Heather Townsend | January 23, 2023

The definitive guide to onboarding new clients for accountants (you can thank us later!)

By Heather Townsend | January 16, 2023

a professional writing a price increase letter to clients

The Buying Journey: What this means for how you set your fees in your small accountancy firm

By Heather Townsend | March 19, 2022

Buying journey - Increasing your client fees

The best 12 questions to ask an employee during their performance review

By Heather Townsend | March 4, 2022

performance review questions

How to onboard new clients so they go “OMG!!”

By Heather Townsend | December 9, 2021

a little boy with his mouth wide open