Need your team to

Step up

Find out everything you need to know about leading and managing people on this page.

If you are going to grow and scale your practice beyond you, then you will need to be able to lead and manage people.

Check out our articles and free resources to download below on how to get your people to step up and become superstars, even if you have never had any formal leadership or management training.

ARTICLES TO HELP YOU GET THE TEAM YOU DESERVE

Why work keeps coming back to you: How to stop upward delegation in your accounting firm 

A stressed man sits at a desk with a laptop and papers, surrounded by cartoon monkeys representing distractions or stress.

It’s 9pm on a Friday and you’re finishing a set of accounts you handed to a team member on Monday. Sound familiar?

That’s upward delegation, and around 75% of business owners struggle with it. This article explains why your team keeps handing work back to you (spoiler: you trained them to), why rescuing them feels so good, and four coaching questions to ask so that the problem remains with the team member who’s responsible for it.

Read this if you’re tired of doing work you thought you’d already delegated.

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Overcoming the “Too Nice” trap: How to set boundaries and manage poor performance

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Two people sit opposite each other at a table in a modern office, engaged in a conversation. Papers, a pen, and a coffee mug are on the table. Large windows and a brick wall are visible in the background.

You’ve rehearsed the conversation in the car, in the shower and again at 2am. But you still haven’t had it. 

Being “too nice” may feel kind, but it’s costing you. How? Because people who put up with unresolved friction at work are twice as likely to be job hunting within a year, and it’s usually your best people who go first! This article shows you how to set boundaries that hold, give feedback people can act on using the SBO model, and set clear standards so performance stops being an issue.

Read on if you’ve been putting off a conversation.

 

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How to get your team to drive the growth of your practice

A whiteboard titled 3-Year Growth Plan is divided into columns for each year and rows for each quarter, outlining tasks and milestones with colour-coded sticky notes for planning business growth.

You spent a weekend on your 3-year growth plan and presented it to your team, and…they just stared back at you. Two months later, it’s the same old, same old.

Fewer than one in three employees feel strongly connected to their company’s mission, and you’re the biggest influence on whether your team comes with you. This article explains the difference between compliance and commitment, how you might be switching your team off without realising it, and how to get real buy-in.

Read on to take the 3-Week Test and find out whether your team is committed or just going through the motions.

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How to transform your accounting firm’s toxic culture

A wooden barrel filled with shiny red apples sits indoors; one apple in the centre is brown, shrivelled, and rotten to represent a toxic culture in an accountancy firm

Nobody sets out to build a toxic culture. But the way you react to bad news, what you reward and what you let slide are shaping yours right now.

MIT Sloan research found toxic culture predicts staff turnover over ten times more strongly than pay. This article explains how culture forms in an accountancy firm, the warning signs to watch for, why one bad apple can take your best people with them, and three simple ways to help your team own problems instead of hiding them.

Read on if your firm has started to feel less like the place you set out to build and you want to fix it.

 

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How to Delegate in Your Accounting Firm: The Owner’s Guide to Letting Go

The Red Black Blue model framework showing how to grow an accounting firm by prioritising strategic blue work.

When did you last spend an evening doing work your team could have done?

Most accountants were never taught how to delegate, so they do everything themselves. So much so that, statistically, they spend around 11 hours a week on admin, which is double the time they spend growing the business. This step-by-step guide shows you how to audit your week using Red, Black and Blue work, what to hand over first and what to keep, how to brief your team so the work comes back right, and the simple controls to put in place that will help you sleep at night.

Read this if you’re ready to stop being the practice and want to start leading it.

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RESOURCES TO YOU GET YOUR TEAM TO STEP UP

A smartphone displays a report cover with a green background, an ornate wall lamp, and the text Team member weekly report alongside the Accountants Growth Club logo—perfect inspiration for those seeking how to grow accountancy business.

Team member weekly report

Get back in control of workflow by getting team members to fill in this free (unbranded) end of week report.

A digital tablet displays a green cover with a spring onion plant and the title Team Effectiveness Review from the Accountants Growth Club website, www.accountantsgrowthclub.co.uk—ideal for those seeking how to grow accountancy business success.

Team effectiveness review

Not sure how to fix your team to get it to work together better?

Download your copy now of our team effectiveness review to pinpoint exactly what you need to do to fix it.

A laptop displays an Excel spreadsheet titled Employee Onboarding Checklist, designed to help an accounting business coach track onboarding tasks and assign responsible team members.

New employee onboarding checklist

Download our ultimate New Employee Onboarding Checklist to make sure that your new hire feels really welcome and gets up to speed quickly.

Use it to ensure that you don’t overlook important tasks when onboarding a new team member. We also included thoughtful details to delight your new employees!

A laptop displays a webinar titled How to Find an Extra 8 Hours a Week to Work on Building Your Accountancy Business by the Accountants Growth Club, offering tips on how to grow your accountancy business with expert advice from a business coach for accountants.

How to find and extra 8 hours in the week masterclass recording

In the masterclass recording you will discover:

1. How to use the red/black/blue model to claw back time to work ON your practice.

2. The three mindset shifts you will need to make if you are going to reduce the demands on you from your staff and clients.

3. Tips and techniques to be ultra productive and work at peak level.

4. Three things you must do to minimise interruptions from your team and your clients.

A smartphone screen displays a Psychological Safety Checklist from The Accountants Growth Club, featuring a person in a suit pointing at a large tick box—perfect for those learning how to grow an accountancy firm or scale your accountancy practice.

Psychological safety checklist

Not sure how to get your team to take initiative and speak up?

Then download your free copy now of our psychological safety checklist to pinpoint exactly what you need to do to fix it.

A tablet screen displays the title Accountants’ Growth Club and the text, The no-confrontation way of turning low performers into high performers in your practice—with tips from a leading accountancy business coach. Website URL is shown at the bottom.

The low confrontational way of dealing with low performers masterclass recording

In the masterclass recording you will discover:
 
1. The quick and easy way to turn around a low performer without having to pay a large amount of money to an employment law specialist
 

2. The no-confrontation way of having a conversation with a low performer to get them to shape up or ship out

3. The insider track on how to make sure you don’t just recruit in the right people (and not buy duds), but also get them up-to-speed quickly. (So, avoid having to turn around low performers in the first place)

4. The essential items you need to have in place to quickly, ethically and legally sack a low performer, with minimal risk to your firm’s reputation

What our members say about us

Are you struggling to to build a strong and capable team beneath you?

TAKE OUR FREE ASSESSMENT TO PINPOINT EXACTLY WHAT YOUR NEED TO CHANGE TO RESTART THE GROWTH OF YOUR FIRM.

Answer the questions and we’ll send you a personalised report to show you the areas you need to focus on to grow and scale your practice – the low stress way. Our assessment has been tried and tested by 100s of owners of small accountancy, fractional FD, bookkeeping and tax firms.

In the assessment you’ll look at the 11 key areas that will make or break the growth of your firm. One of the key categories is getting the pricing right as part of your business model.

This is an in-depth and thorough assessment… so pop the kettle on, grab a hot drink before you get started.

Yes, it’s a little intense… but isn’t anything worth doing, worth doing properly? And if the answers were easy to find, you’d have found them already!

This Assessment has been designed to show small accountancy/bookkeeping/tax/Portfolio FD firm owners who want to grow and scale their practice their blind spots and provide instant, actionable steps on how to improve.

  • It takes 15-20 minutes
  • It’s completely free
  • Receive customised results instantly

LEADERSHIP & MANAGEMENT ARTICLES & TIPS

What the club can help you with

Click on the individual images below for curated articles, free resources and inspiration
to help you with your specific challenge to grow and scale your firm. inspiration to help you
with your specific challenge to grow your firm.